To report a complaint about a rental property, please submit it through our online form by clicking here.

Complaints submitted online are reviewed during normal business hours.

For questions, comments, or to report a concern by phone during normal business hours, please contact the Rental

Management Hotline at 269-231-3400.

If you need immediate assistance or would like to speak with a police officer, please call non-emergency dispatch at

1-866-630-7679.

To verify whether a property has a Short-Term Rental (STR) permit or to find contact information for registered properties,

visit our public portal or click here to view the current STR map.